The Quality System and the Quality “Attitude” :

Because quality is not purely the result of a system of quality management, but depends on the individual contributions of various sectors, the quality policy of the ASB Group can be illustrated by means of a series of facts and achievements.

 
Both sites are certified under ISO 9001 version 2000 and MSB is also AS9100 certified (see our rating from LRQA, link). ASB and MSB are also regularly audited by independent organisations and the company’s results are freely available.
 
MSB is an accredited “Investor in People” and ASB has taken part in the first national programme of the Certification of Skills.
Because our professional activities are based on individual skills, the ASB Group aims to maintain levels of motivation and performance by means of ongoing training and improvement programmes.
 
In partnership with one of its shareholders, the ASB Group has evolved an ongoing improvement programme named “World Class”.
This is not just a single one-off programme but a genuine company-wide project that involves both the management and all personnel in a move towards profound, continuous and durable change. A panel of tools and methodology is used in conjunction with a system of regular notation for “criteria of excellence”.
 
Final controls are of paramount importance in the demonstration of quality
of finished products regardless of the level of automation used during production stages. All thermal batteries are subjected to individual measurements, in some cases on a recurring basis such as electrical controls, X ray examinations, sometimes with several plates, leakage rate measurements, mechanical interface, templates etc. Random samples from each batch of batteries are taken for lot acceptance testing which is sometimes conducted under mechanical and climatic environmental conditions. The acceptance of a Thermal Battery is based on the lot acceptance results which are based on strict rules of homogeneity and traceability.
 
Just as ASB and MSB suppliers are chosen on the basis of strict selection criteria, ASB and MSB are regularly measured by their clients via satisfaction questionnaires. These help us to identify any new key requirements on the part of our clients and prioritise to our mutual benefit.